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Level 1

How to access previous year QB desktop as Pro Advisor

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QuickBooks Team

How to access previous year QB desktop as Pro Advisor

Hello there, Hlbjazz.


I'm here to help and guide you on how to access QuickBooks Desktop Pro Advisor. 


Are you trying to reactive your previous service for QuickBooks Desktop Pro Advisor? If so, you'll need to access CAMPS website to do this. Log in to the Manage your QuickBooks web page and select the QuickBooks Desktop tile.


To reactivate your canceled service, here's how: 

  1. Select the Notification icon.
  2. From the list, find the suspended service/subscription and select the link to reactivate.
  3. Enter or update your payment information.
  4. Select Save and Continue.
  5. Review the information from the summary window and if everything is correct, click Reactivate.

For additional reference, you can check this article: Use the Customer Account Management Portal Site (CAMPS).


Once done, you'll get a message that confirms the reactivation including an order email. 


If you need help with the steps, I recommend calling our QuickBooks Desktop Support Team. They have the tools to pull your account in a secure environment and assist you further.


Here's how to contact our support team:

  1. Go to:
  2. Select the version of QuickBooks, click Contact Us.
  3. Type-in Technical Support on the search bar.
  4. And click Get the Phone number below.

If you're referring to something else, please don't hesitate to click the Reply button below. I'm always here to help you out.

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