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eugenedpaulinofu
Level 1

How to completely delete my quickbooks account and start over with the same email

I sign up with the wrong thing and want to completely delete my quickbooks account
2 Comments 2
Fiat Lux - ASIA
Level 15

How to completely delete my quickbooks account and start over with the same email

You can create a dummy new email address to replace your primary email address. Then open a new blank QBO account with your primary email address again.

https:// quickbooks.grsm.io/US

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MadelynC
Moderator

How to completely delete my quickbooks account and start over with the same email

I’ve got some information to share with you about deleting an account, @eugenedpaulinofu.


The recommendation provided by our Community backer Fiat Lux – ASIA, is correct. You can create a dummy email address to replace your primary email. This way, you can open the new QuickBooks Online account directly without selecting a company.


After changing, make sure to cancel the incorrect QuickBooks subscription to avoid charges. Then, you can delete your company data.


Here’s how you do it:

 

  1. Go to the URL in your browser's address bar.
  2. Delete all the text after the last / and enter purgecompany. Example (https://...qbo.intuit.com/app/purgecompany)
  3. To proceed, enter Yes.
  4. Select OK, then Wipe data.


Check out this article to learn more about the process: Delete your data and start over in QuickBooks Online.


If you need resources and tips to manage your company file, you can visit our Support page to learn. It has more insights to handle your business essentials.


Please don’t hold back to drop a comment if you have any other questions or concerns besides deleting your QuickBooks account. I’d be glad to provide you further assistance. Take care always!

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