Hi mary sakai,
You can turn off the preference for grouping payments with other undeposited fund.
Here's how:
- Open the Payments preference.
- To turn this preference off, at the top of the window click to clear the Use Undeposited Funds as a default deposit to account checkbox.
- Click OK.
Once done, this preference is turned off, the Deposit To field appears on the Receive Payments window.
You can still group a single payment with Undeposited funds because this account is available as a choice in the Deposit To drop-down list.
Please let me know if you need anything else. I'm always here to help.