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Bella24
Level 2

How To Find Total Customer Count

Hi, just wondering if there is a way I can find the total count of customers in Quickbooks? I'm trying to send an email to select few, and I want make sure most of them are accounted for. Thanks

Solved
Best answer July 11, 2022

Best Answers
BigRedConsulting
Community Champion

How To Find Total Customer Count

Press F2 while in QuickBooks. See the List Information box on the right column of the resulting window.

View solution in original post

7 Comments 7
BigRedConsulting
Community Champion

How To Find Total Customer Count

Press F2 while in QuickBooks. See the List Information box on the right column of the resulting window.

Bella24
Level 2

How To Find Total Customer Count

Thank you! Life changing.

windyl0u
Level 2

How To Find Total Customer Count

Do you know if that number includes active and inactive customers? I'm looking for a way to just see how many active customers I have without having to export to excel. 

GlinetteC
Moderator

How To Find Total Customer Count

You can easily access the Transaction List by Customer report and tailor it to display only active customers, windyl0u. I'll be glad to show you how.

 

  1. Start by clicking on the Reports menu at the top of the page, then select Customers & Receivables.
  2. Next, choose Transaction List by Customer.
  3. Click on the Customize Report button.
  4. Then, navigate to the Filters tab.
  5. In the search bar, type in Name, select All customers/jobs, and ensure to choose the Active radio button.
  6. Click on OK to close the Modify Report window.

 

For additional assistance with report customization, consider reading the article: Customize Reports in QuickBooks Desktop.

 

You can also save its current customization saving you time for future use.

 

If you need any more help navigating reports, feel free to reach out. I'm here to assist you every step of the way.

BigRedConsulting
Community Champion

How To Find Total Customer Count

@windyl0u 

RE: Do you know if that number includes active and inactive customers? I'm looking for a way to just see how many active customers I have without having to export to excel. 

 

It includes all customer records.

windyl0u
Level 2

How To Find Total Customer Count

Again, this is completely useless. I don't understand why QB insists on giving out answers that do not meet the questions criteria. 

BigRedConsulting
Community Champion

How To Find Total Customer Count

@windyl0u  RE: I don't understand why QB insists on giving out answers that do not meet the questions criteria. 

 

Well, they'd first have to read the question, and then also actually understand it, and then know how QuickBooks works, and then figure out an answer that actually addresses the question.  For some reason, that seems to be a tall order for the reps that post here.

 

What is it you need, related to the original question?

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