Let's ensure you can access your QuickBooks Desktop, @robinhood555.
We can use the QuickBooks Tool Hub to fix some common issues in QuickBooks Desktop, such as freezing after you update it.
Here's how:
Steps 1. Download and Install the QuickBooks Tool Hub:
- Close QuickBooks.
- Download the latest version (1.6.0.5) of the QuickBooks Tool Hub from the official website.
- Install the tool by following the on-screen instructions.
- Double-click the icon on your Windows desktop to open the tool hub.
Step 2. Use the Tools in the QuickBooks Tool Hub:
The tool hub provides different tabs with tools to address specific issues:
- Company File Issues: Use the Quick Fix My File or QuickBooks File Doctor to fix common data problems.
- Network Issues: Resolve network-related errors (e.g., H202) while on your server computer.
- Program Problems: Fix issues when opening or working in QuickBooks, including PDF and printing problems.
- Installation Issues: Address installation or uninstallation problems, including 3371 errors.
- Password Reset: Reset your admin password using the automated tool.
- Help & Support: Contact support if the tool hub fails or for additional resources.
- Advanced Tools: Access Windows shortcuts for troubleshooting QuickBooks errors.
Once routed to this page, I suggest choosing the Program Problems.
Let me know if you need further assistance accessing your QuickBooks Desktop or have any QuickBooks-related concerns. Keep safe