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kenny35
Level 1

How to switch between company files in QuickBooks Online

I doesn't see any switch company in my settings > profile
3 Comments 3
RogelioL
QuickBooks Team

How to switch between company files in QuickBooks Online

Thank you for posting here in the Community about the unavailability of the Switch Company option.

 

Currently, we are conducting an in-progress investigation (INV-109353) wherein the Switch Company option is missing in the Settings. Please know that our product engineers are working hard to resolve this issue.

 

With this, I recommend contacting our QuickBooks Online Support Team so that they can add you to the list of affected users:

  1. Log in to your QBO company.
  2. Select Help (?).
  3. Click Contact Us and choose a way to connect with us:
  • Start a Chat with a support expert.
  • Get a Callback from the next available expert.

 

If you need prompt assistance, please refer to this article: QuickBooks Online Support.

 

Additionally, you can check out this article to learn how to customize your navigation menu: Understand the navigation menu in QuickBooks Online.

 

Let me know if you have further concerns about switching to another company. Keep safe.

cwinfrey
Level 1

How to switch between company files in QuickBooks Online

same problem

cwinfrey
Level 1

How to switch between company files in QuickBooks Online

Same problem

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