I am having troubles logging onto QuickBooks Online. I've tried with Chrome, which I have always used. I've tried Firefox. I'm in now, any others having that problem?

Thanks for visiting our forum and subscribing for updates, @tracy9,

The 504 (Bad Gateway) error when singing into QuickBooks Online account is something our engineers are working at the moment. They are continuously monitoring this outage to come up with a fix and get your account back to working order.

We recognize the urgency to resolve this as quickly as possible. To be updated with the status of this service interruption, visit this link: http://status.quickbooks.intuit.com/

If there's anything else you need help with QuickBooks, let me know in the comments. I'm here to lend you hand at any time. All the best!

Thank you for your patience and understanding.

I'm glad to inform you that our engineers already rolled out a fix for the Error 504  (Bad Gateway) when attempting to log into QuickBooks Online

To resume with your tasks, clear your browser's cache then attempt to sign in again.

As always, the Community has your back when you need additional assistance with our program. Feel free to drop by and post your questions any time. I'm here to help you succeed. Have a lovely day!

One of my employees is having trouble do sign in

Thank you for posting your concern, Bestpainters1.

I'm here to help you sign in to the account. 

To start with, you can let your employee perform basic troubleshooting to see if it's a browser issue or not. This way, you can clear the outdated file that causes the problem.

Open your QuickBooks via a private browser.

Here's how:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N
• Microsoft Edge: Ctrl + Shift + P

Then, check your task list on your dashboard. If you're able to do so without any errors, you can switch back to the main browser to clear the cache. You can also try using other browsers to isolate browser-related issues.

Check out this article to get help if you can't sign in to your account.

Let me know if there's anything else that I can help you with. I'll be around to help you anytime.