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cong-gao
Level 2

I can not get the code to register quickbooks online

 
Solved
Best answer March 11, 2020

Best Answers
Mark_R
QuickBooks Team

I can not get the code to register quickbooks online

Glad to have you here in the QuickBooks Community, @cong-gao.

 

It's good to know that you've received the validation code to your personal email (Gmail) account and successfully register to QuickBooks Online.

 

Please know that you can use any different email servers in QuickBooks. If you can't find the emails coming from us, you'll want to make sure to check your spam and junk folders first. 

 

Validation code emails come from do_not_reply@intuit.com during sign-in and usually take 1 to 2 minutes before you receive it. If the email doesn't appear after 10 minutes, contact your email provider to evaluate security settings for your email profile.

 

I'm adding this article for more details: Receive important email messages from Intuit.

 

As always, feel free to visit our QuickBooks Community help website if you need tips and related articles in the future.

 

Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. Have a good day.

View solution in original post

Fiat Lux - ASIA
Level 15

I can not get the code to register quickbooks online

@cong-gao 

You may open QBO EU version for Spain by using your Gmail account

https://quickbooks.grsm.io/Spain

 

Once you are registered as the Master Admin, try invite your business email address as a user. Then you can switch the Master Admin profile later.

 

Hope it helps.

View solution in original post

5 Comments 5
Fiat Lux - ASIA
Level 15

I can not get the code to register quickbooks online

Did you see any error message? Where is your company located?

cong-gao
Level 2

I can not get the code to register quickbooks online

I do not see any error message. I tried my personal email which is gmail server and worked, but our company email could not get 6 code.

My company is located in Spain so we bought quickbooks online Spain version. Our email is Chinese server.

 

 

Mark_R
QuickBooks Team

I can not get the code to register quickbooks online

Glad to have you here in the QuickBooks Community, @cong-gao.

 

It's good to know that you've received the validation code to your personal email (Gmail) account and successfully register to QuickBooks Online.

 

Please know that you can use any different email servers in QuickBooks. If you can't find the emails coming from us, you'll want to make sure to check your spam and junk folders first. 

 

Validation code emails come from do_not_reply@intuit.com during sign-in and usually take 1 to 2 minutes before you receive it. If the email doesn't appear after 10 minutes, contact your email provider to evaluate security settings for your email profile.

 

I'm adding this article for more details: Receive important email messages from Intuit.

 

As always, feel free to visit our QuickBooks Community help website if you need tips and related articles in the future.

 

Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. Have a good day.

Fiat Lux - ASIA
Level 15

I can not get the code to register quickbooks online

@cong-gao 

You may open QBO EU version for Spain by using your Gmail account

https://quickbooks.grsm.io/Spain

 

Once you are registered as the Master Admin, try invite your business email address as a user. Then you can switch the Master Admin profile later.

 

Hope it helps.

cong-gao
Level 2

I can not get the code to register quickbooks online

Thank you so much! The issue solved, it is our company email blocked the intuit email. 

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