Hello there, twraftery. I want to assure you that I am here to assist with any inquiries you may have related to QuickBooks Online (QBO). However, I need additional details about your situation to assist you better.
Could you provide more information on the issue with connecting your account? Did you encounter any error messages? Also, when you mentioned being unable to edit sign info, were you referring to the account you are currently trying to connect to? Lastly, could you provide clarification on your statement about your other accountant being connected? Does this mean your bank account was previously connected to a different QBO account?
I appreciate any information and screenshots you can share. I'm also looking forward to working with you again.
