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Level 1

I cannot print reports. Box appears momentarily with data then data disappears.

 
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Moderator

I cannot print reports. Box appears momentarily with data then data disappears.

Hi, @garylali53.

 

I've checked and verified that we have reported issues with other users when printing a report more than one page in length in QuickBooks Online. We've already submitted a ticket about this issue and out Product Development Team have all hands on deck working towards a fix.

 

At the moment, I recommend getting in touch with our QuickBooks Online Support Team so that you can be added to the list of affected users, as well as receive email updates from the Team as they near a resolution.

 

How to contact customer support

  1. Sign in to your QuickBooks Online company.
  2. Click Help (?) at the top right.
  3. Hit Contact Us to connect with a live support agent.

 

Thanks for your patience on this as we work to resolve it. Feel free to reach back out if you'd like us to check the latest updates on the ticket. We're here to ensure your continued success!

Need to get in touch?

Contact us