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s-chinni-webfume
Level 1

I did the QB ProAdvisor certificate exam using my user ID as a firm member but I don't see my name on the certificate. How to change it?

 
1 Comment 1
Archie_B
QuickBooks Team

I did the QB ProAdvisor certificate exam using my user ID as a firm member but I don't see my name on the certificate. How to change it?

Hello there, s-chinni-webfume

 

I can guide you in changing the name that appears on your QuickBooks ProAdvisor Certificate as a firm member.

 

You can update the name details on your Pro Advisor Certificate and have the changes reflected within 24 hours.

 

Here's how:

 

  1. In QuickBooks Online Accountant, go to the Profile icon.
  2. Select Manage your Intuit Account.
  3. In the Personal info section, click on Manage personal info.
  4. Edit the name in the Name field; this is the name that will appear on the Pro Advisor certificate after the change is made.

 

I've also added this article in case you want to update and improve your ProAdvisor profile: Update and enhance your ProAdvisor profile in QuickBooks Online Accountant.

 

For commonly asked questions about QuickBooks Online training and certification, you can also visit this link: Frequently Asked Questions about ProAdvisor training and certification.

 

Let me know if you still need assistance or have follow-up questions about the QuickBooks ProAdvisor certificates. I'll be here to help.

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