You can use the account recovery form to regain access to your QuickBooks Online (QBO) account. I'm here to guide you through the process, Vera.
Our support team doesn't have access to update or modify your account information. Follow these steps to recover your account.
- Take a high-quality photo or scan of your driver's license, state ID, passport, or notarized document.
- Fill out the form below with your info, and upload your ID or document.
- Within one business day, look for an email from no_response@intuit.com with the next steps. If we approve your request, you'll receive a link to reset your password.
To give you more information on how to recover your account, see this article for you to be guided: Recover Your Intuit Account If You Can't Sign In.
Additionally, I've added this article to give more detailed steps on the process of setting up QuickBooks once you're able to log in to your account: Getting Started with QuickBooks Online.
Did you know that our QuickBooks Live Expert Assisted team is readily available to help optimize all your transactions, from sales and expense forms to reports? They're here to ensure you make the most out of your financial data.
Please feel free to reach out if you have any additional questions or need further assistance with recovering your account. I'm here to help you anytime.