I have an invoice for over $10000.00. How does my customer pay if I have a processing limit of 10k ? How was I able to create an invoice I couldn't collect ? Thanks!

You can suggest to your customer that they make two payments under the same invoice to process the payments, Cottage.

The processing limit is based on the amount set during the QuickBooks payment setup. Since QuickBooks is primarily used for recording, you can still create a standard invoice for the total amount. Then, let your customer initially pay up to $10,000 as a partial payment and make additional payments to settle the invoice in full.

You can also get in touch with our Payments team if you want to increase your processing limit in QuickBooks.

Here's how to reach them:

1. Sign in to your QuickBooks Online (QBO) company using any supported browsers.
2. Select (?) Help in the upper right corner of your screen.
3. Type a question or topic you need to help with, then select Contact a human.

Please refer to this article to learn about their available hours: Support Hours.

I’ll share this article in case you want to learn how to send customers summaries of their invoices, payments, credits, and balances: Create and send customer statements in QBO.

Feel free to reply if you need further assistance.

@Cottagelinerepairs 

Are you B2B or B2C? You can use a 3rd party payment processor to sync with QBO.