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userrebeccakillelea
Level 1

I have closed my business. Need to get copy of books from online but don't have access.

copy of online books
6 Comments 6
Fiat Lux - ASIA
Level 15

I have closed my business. Need to get copy of books from online but don't have access.

You can re-subscribe to your account within 1 year after you cancel it. As an additional option, convert your data to a QB Desktop file for your archive. You can utilize the trial version for QB Desktop to open the file later.

18669721932
Level 1

I have closed my business. Need to get copy of books from online but don't have access.

You can re-subscribe to your account within 1 year after you cancel it. You can talk to support reps to get a copy of your books over email.

MariaSoledadG
QuickBooks Team

I have closed my business. Need to get copy of books from online but don't have access.

I'll provide you with some ways so you can get a copy of your books, userrebeccakillelea.

 

Once you've canceled your QuickBooks Online (QBO) account, your data will be available in read-only access for 1 year. After that, your company file will be deleted. Fiat Lux - Asia is right, you can re-subscribe to your account within that period so you'll have the option to convert your data. If not, you'll want to export them instead. To do so, follow the steps below:

 

  1. Select the Settings ⚙ icon from the tool bar.
  2. Under Tools, select Export Data.
  3. On the Reports tab, set the date range.
  4. Add or remove items from the Reports and Lists tabs by toggling the slider.
  5. Select Export to Excel.

 

Furthermore, learn from this article how you can reactivate your account. I've added this resource for your guide: How To Resubscribe To Or Reactivate QuickBooks Online.

 

Reply with a comment below if you have any questions about your books or data. The Community is always here 24/7

18669721932
Level 1

I have closed my business. Need to get copy of books from online but don't have access.

I was getting error[removed] Kindlly check 

18669721932
Level 1

I have closed my business. Need to get copy of books from online but don't have access.

Find info on error[removed] 

JamesAndrewM
Moderator

I have closed my business. Need to get copy of books from online but don't have access.

Thanks for reaching out to us here in the Community, @18669721932.

We'd appreciate it if you could please provide us with more specific information about your concern? This is to help us determine the best resolution appropriate for you.

 

You can leave a response, and we are available to help. Have a great day ahead.

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