cancel
Showing results for 
Search instead for 
Did you mean: 
kofc4me-gmail-co
Level 1

I have entered a new budget. When I export the overview report to pdf, no problem

The input values appear on the pdf, but not the spreadsheet, which show only "0's"
2 Comments 2
CharleneMaeF
QuickBooks Team

I have entered a new budget. When I export the overview report to pdf, no problem

I've got you covered, kofc4me-gmail-co.

 

I'm here to share more info on why your spreadsheet only shows zero.

 

Files from the Internet and other potentially unsafe locations can contain viruses or other kinds of malware that can harm your computer. This is the reason why some  QuickBooks users see the Protected View when opening their downloaded reports to Excel. To exit from it, you'll need to click Enable Editing on the yellow Message Bar. This way, you can view and edit the file. 

Capture.PNG

Also, when exporting reports, it's recommended to use 64-bit versions of Windows. This way, you can have more resources such as processing power and memory. You can check and update your info by going to the File tab. Then, choose the Account option and click About Excel.

Capture1.PNG

To update to the latest versions, click Update Options on the Account tab. Once done, click Update Now and allow the updates to install.

Capture2.PNG

 

If none of these fixes the problem, I'd recommend contacting our QuickBooks Support Team. They're equipped with tools to further check the main cause of this. It'll also allow them to submit a ticket to our engineering team to alert them about the issue if necessary.

 

Here's how:

 

  1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
  2. Select Talk to a Human.
  3. Enter a short description of your concern and press Enter.
  4. Click I still need a human.
  5. Select Contact Us to connect with our live support.
  6. Choose Get a callback.

Capture3.PNG

 

Additionally, I've included these articles that'll help you manage your reports in QuickBooks Online:

 

 

The Community always has your back, so please let me know if you have any other questions about exporting reports. I'll be more than happy to help. Keep safe.

CharleneMaeF
QuickBooks Team

I have entered a new budget. When I export the overview report to pdf, no problem

Hi kofc4me-gmail-co,

 

Hope you’re doing great. I wanted to see how everything about viewing your reports through spreadsheets. Do you have any clarifications? If you do, just let me know. I’d be happy to help you at anytime.

 

Looking forward to your reply. Have a pleasant day ahead!

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us