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I have not been able to update my merchant account in weeks, now I'm having issues with my checking . This is getting silly already. When is the tech dept going to fix th

 
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QuickBooks Team

Re: I have not been able to update my merchant account in weeks, now I'm having issues with my ch...

Hi there, @loumangr355.

 

Thank you for taking the time to reach out to us here in the Community and sharing your experience while updating your merchant account.

 

Updating your account is fast and easy using the Merchant Service Center (MSC). The following can be changed using MSC:

 

  • Business information
  • Deposit account information
  • Contact information

In addition, only users with full admin access can see and change information in your account profile and only the principal's user id (Master Admin User ID or MMA) can make change requests to update the direct deposit account on file to protect the security of your payment account.

 

There are changes that may require review, if the changes made does not immediately appear, you may wait for 48 hours for the changes to update. However, if it exceeds, you may reach out to our Merchant Support to confirm the changes.

 

Also, you may check this article for additional reference: Change business, bank account, or contact information in the Merchant Service Center.

 

Feel free to drop a comment if you have any other concerns about updating the merchant account. Wishing you the best!

 

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