I initially subscribed with Simple Start plan at a discounted price of $1.80. I upgraded it to Plus at discounted price $3.80 but appearing in my subscription is $38?

Thank you for notifying us about this, dee-twin. I will connect you with our specialized team to know the reasons behind the charges for your subscription.

Due to security reasons, we are unable to access your account details on this public forum. With that, I recommend contacting our QuickBooks support for assistance. Our representatives can thoroughly review your billing history or charges.

To connect with our support, please follow these steps: 
 

1. Hover over the Help menu. Press the Search tab.
2. Click Contact Us.
3. Ask about something else, and type in a short description in the box provided. 
4. Select Continue, then choose the Chat or Callback option.
    

Moreover, you can visit these resources as a guide for managing your QuickBooks account effectively: 

• Adjust the QuickBooks homepage.
• Manage billing, payment, and subscription info. 
• Change your business name, contact info, or EIN.

After contacting our dedicated support team, you will receive detailed information about your billing and charges. Please keep us updated on any progress, and rest assured that we're here to help you. Take care and stay safe!