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Join nowHello there, @Jim_Cowden.
Stored data in your browser might cause this unexpected behavior. I’d be glad to guide you through the steps.
Let's try to log in to your account using a private window to check if this is a browser-related issue. You can use either of these shortcut keys:
If it works, we need to clear the browser's cache. Clearing them fixes a certain problem like the website keeps on loading. However, if that behavior still exists, I recommend using another browser to get this fixed.
I've also included this article for further guidance on how to select combinations of rows and columns in building summary report: How to create a custom summary report.
Please update me in the comment section if you have other questions. I'm still here to help you more. Have a good day!
Got it, thanks
Hey there, @Jim_Cowden.
I'm glad to hear that we were able to assist you with building a custom report.
If you have any additional questions about QuickBooks, please don't hesitate to reply below. Have a great week!
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