I need help deleting the scheduled email of a report. I have deleted all the custom reports, but the email is still sending. Any thoughts?

I heard you, Mellie.

Let me directly connect you to the appropriate team that can help you stop the report from sending emails in QuickBooks Online (QBO).

Please be aware that we're currently investigating the ongoing issue about the deleted custom reports are still being sent in QBO. Rest assured that our engineering team is actively working on resolving this issue, and we anticipate providing an update soon.

While we do not have a specific resolution date, I recommend contacting our QuickBooks Online Support team and requesting to be added to the list of affected users. This way, you’ll receive timely updates directly on the issue via email.

Here's how to reach a live representative:

1. Log in to your QBO company, then go to Help (?).
2. Click on Search, then Contact Us.
3. Select a topic to connect with the right expert.
   

    

4. Choose to Chat with us or Have us call you to connect with us.
   

Additionally, you can personalize your reports to focus on specific details in your financial reports. For guidance, check out this informative article: Customize reports in QuickBooks Online.

Furthermore, if you want to export the report of your transactions in QuickBooks, refer to this article: Export your reports to Excel from QuickBooks Online.

Feel free to contact us if you have any further questions about reports in QBO. I'll be happy to help. Have a good one.