We appreciate your efforts in trying to fix the issue when updating your business information in QuickBooks Online, Chessie. I've got a couple of ideas to discuss so you can have this done in no time.
You're likely unable to go through the update due to permission limitations. Make sure to log in as the Master Admin of the account and then modify the Company legal name once more.
If the issue persists, I recommend contacting our Payroll Support team. They can take a look at your issue further, and disable the e-Services in your account for you. I'll show you how to reach support:
- Log in to your QuickBooks Online company.
- Click on Help (?).
- Hit Contact Us.
- Type in your concern then hit Let's talk.
- Select a way to connect with us:
- Start a chat
- Get a callback
You can also chat with us online using the following links:
Please note the support hours as well to make sure experts are available for assistance.
For future use, feel free to read this extra article about account management: Manage your QuickBooks account.
You can always get back to us in case you have other questions regarding this matter or QuickBooks. We'll do our best to respond as soon as we can. Keep safe.
