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staciemalkus
Level 1

I received an email that my QB subscription was cancelled. I did NOT cancel this! When I go online, I can resubscribe for $320/year! I’ve been paying $160/year. Help!

I need my account back ASAP! How did this happen? Nobody else has access to my account.
2 Comments 2
staciemalkus
Level 1

I received an email that my QB subscription was cancelled. I did NOT cancel this! When I go online, I can resubscribe for $320/year! I’ve been paying $160/year. Help!

How do I delete this post? I posted a duplicate post by mistake. I don't see any option for deleting this!

SarahannC
Moderator

I received an email that my QB subscription was cancelled. I did NOT cancel this! When I go online, I can resubscribe for $320/year! I’ve been paying $160/year. Help!

I see your concern regarding the cancellation of your QB subscription, especially when you did not initiate the cancellation yourself, staciemalkus.

 

Please know that my colleague already shared information about your concern. To review the complete details, please check this link: Why was my Quickbooks account cancelled?

 

We're unable to delete the post. However, you can edit or mark the post as solved, click the three dots, and select Edit or Accept as solution. The edit option allows you to remove the information you posted.

 

Please let me know if you have more concerns about managing posts and subscriptions in QuickBooks. Bye for now and take care. 

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