Hi there, wseeley23.
Let me help you with your issue about having trouble running your QuickBooks app on your laptop.
I'll be providing you with information about the system requirements for running the app.
Your computer's operating system, internet speed, and web and mobile browser requirements may vary depending on your system. To further understand this you can read through this article: System requirements for QuickBooks Online, Accountant, Payroll, and QuickBooks Self-Employed.
On the other hand, the QuickBooks Online app is no longer supported as of April 20, 2021. You can only use the app as long as the browser you're using supports it.
Yet, you'll no longer be able to download and receive customer support or receive software updates and bug fixes to the app. Your account is not affected and you can sign in through the app or a browser.
Once your browser no longer supports your app, I recommend accessing it through your preferred browser by signing in qbo.intuit.com.
If you need further assistance accessing your QuickBooks Online account on your laptop, don't hesitate to reply to this post. I'll be happy to lend a hand. Have a good day!
