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natasha_huneault
Level 1

I've moved from Canada to the USA and would like to update the address on my proadvisor profile to reflect that. How can I change my country in the address fields?

 
1 Comment 1
Jovelyn_M
QuickBooks Team

I've moved from Canada to the USA and would like to update the address on my proadvisor profile to reflect that. How can I change my country in the address fields?

Currently, the option to change the country in your address field is unavailable, Natasha.

 

It's important to note that the account's region is tied to the website where the subscription was initially made and cannot be changed.

 

To change the country, you will need to create a new account by selecting the desired country first: https://quickbooks.intuit.com/choose-country/.

 

After creating the new account, you can then export your data (including your chart of accounts, customers, vendors, etc.) from the old account and import it into the new one.

 

Finally, be sure to cancel the original subscription to avoid any unnecessary charges.

 

If you still need further assistance, don't hesitate to leave a post below.

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