I want to turn off multi level authorization. According to the search it says to go to the menu for sign in and security. I do not have that on my menu. Where is it

I'm here to help turn off the multi-factor verification in your QuickBooks Online (QBO) account, @marcy55.

The multi-factor authentication is an additional layer that strengthens the security of your QBO account. Since you want to turn it off, you can follow the detailed steps below:

1. Sign in to your Intuit account.
2. Select Sign In & Security from the left menu.
3. In the Two-step verification section, click Turn off. Then, enter the code.
4. Click Continue.

If you're using a different phone number, you'll need first to update your phone number so you can log in to the account. Once done, you can now turn off the two-step verification.

You can check out this article for more guidance: Turn off two-step verification.

Come back to this post and let me know how it goes, @marcy55. I'll be around to provide more assistance.

You may also want to change your business name, contact info, or Employer Identification Number (EIN) in QBO. This article will guide you through the process: Change your business name, contact info, or EIN in QuickBooks Online.

Wishing you all the best!

This was the answer given in the help section. It is already turned off. This only helps with the two factor authorization of quickbooks, not with a particular bank. The bank turned off their requirement for the two step, but for some reason, quickbooks still requires it with Associated Bank. 

Hi there, @marcy55. I'm here to provide additional info about Multi-Factor Authentication (MFA) in QuickBooks Online (QBO).

In QBO, the MFA is a feature that provides you with options to receive codes for verification. This also works as two-step verification but won't ask you to confirm your identity when accessing the program. However, this may trigger if you're using a new device, browser, after clearing the cache, or a private window. 

When you disable this feature, QBO might still requires confirming your identity to prevent unauthorized activities especially for Financial Institute connections. 

Additionally, here's a helpful resource that you can access at any time for further guidance in navigating QBO: Learn about QuickBooks Online with how-to videos. 

Please let me know how this goes and leave a reply below. I'm always here ready to lend a hand to ensure your goal is achieved. Have a good one and take care.