Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowMy email address is associated with one company and some sort of "accountant view" of that company, as if I'm two people. It has always been confusing. I canceled Quickbooks almost a year ago and deleted my data, but I keep getting emails from Intuit telling me how to protect my data, beware of scams, etc. I don't want to protect my data, I want it deleted. I could not get to any "contact" option within logging in, and for some reason I was able to log in — even though this account was supposed to be deleted and gone.
How can I do the following:
I appreciate the help!
I understand that you’d like to permanently delete all information related to Intuit and QuickBooks associated with your email address, Ben. I’m here to guide you through the steps to request this account deletion.
Before we proceed, you are correct that canceling your QuickBooks subscription removes your company data after one year of no renewal. However, your company profile remains stored along with your Intuit account. This is why you are still able to log in.
Next, it’s important to emphasize that this deletion request is irreversible. Submitting the request will permanently remove all data, including your company file, username, password, and any services linked to your account. Follow these steps to request the deletion:
Additionally, you can visit this link for more detailed instructions.
Let us know if you have any other questions or need additional assistance. We’re here to help.
Hi Ben,
I just wanted to follow up to check if the resolution I provided helped resolve your issue.
Please let us know if everything is now working as expected or if you’re still experiencing any issues.
We’ll be glad to assist further if needed.
Hi. Thanks for the help. Since I felt that Intuit should not at this point have any of my data, I started the process of downloading all the data that Intuit has. That can take 15 days, and it looks like I cannot follow your instructions until that is complete.
I will update this thread when I can follow the steps, in about 2 weeks.
Thanks!
Hi. Thanks for the help. Since I felt that Intuit should not at this point have any of my data, I started the process of downloading all the data that Intuit has. That can take 15 days, and it looks like I cannot follow your instructions until that is complete.
I will update this thread when I can follow the steps, in about 2 weeks.
Thanks!
Hi. Thanks for the help. Since I felt that Intuit should not at this point have any of my data, I started the process of downloading all the data that Intuit has. That can take 15 days, and it looks like I cannot follow your instructions until that is complete.
I will update this thread when I can follow the steps, in about 2 weeks.
Thanks!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here