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BiviaBen
Returning Member

I would like to delete all personal and company data associated with my account.

My email address is associated with one company and some sort of "accountant view" of that company, as if I'm two people. It has always been confusing. I canceled Quickbooks almost a year ago and deleted my data, but I keep getting emails from Intuit telling me how to protect my data, beware of scams, etc. I don't want to protect my data, I want it deleted. I could not get to any "contact" option within logging in, and for some reason I was able to log in — even though this account was supposed to be deleted and gone.

 

How can I do the following:

  1. Remove any connected products from the company.
  2. Delete the company data, permanently.
  3. Delete all accounts associated with my email address, permanently. (Not "closed" but all data deleted.) This should include products I didn't know I had (e.g., I have never used TurboTax online, but somehow that's there now).
  4. Verify that Intuit has removed all of the data without having to log in because if I can log in then that shows you have my email address still so it kind of defeats the goal here.
  5. Stop receiving emails about my data being at risk.

 

I appreciate the help!

5 Comments 5
JamesDuanT
Moderator

I would like to delete all personal and company data associated with my account.

I understand that you’d like to permanently delete all information related to Intuit and QuickBooks associated with your email address, Ben. I’m here to guide you through the steps to request this account deletion.

 

Before we proceed, you are correct that canceling your QuickBooks subscription removes your company data after one year of no renewal. However, your company profile remains stored along with your Intuit account. This is why you are still able to log in.

 

Next, it’s important to emphasize that this deletion request is irreversible. Submitting the request will permanently remove all data, including your company file, username, password, and any services linked to your account. Follow these steps to request the deletion:

 

  1. Sign in to the Intuit Account Manager.
  2. Select Data Privacy.
  3. Choose Delete.
  4. Click Make a delete request and follow the on-screen instructions to select the account and product data you want to delete.
  5. You will receive a last email confirming the deletion request is successful.

 

Additionally, you can visit this link for more detailed instructions.

 

Let us know if you have any other questions or need additional assistance. We’re here to help.

jamesjdt
Moderator

I would like to delete all personal and company data associated with my account.

Hi Ben,


I just wanted to follow up to check if the resolution I provided helped resolve your issue.


Please let us know if everything is now working as expected or if you’re still experiencing any issues.


We’ll be glad to assist further if needed.

BiviaBen
Returning Member

I would like to delete all personal and company data associated with my account.

Hi. Thanks for the help. Since I felt that Intuit should not at this point have any of my data, I started the process of downloading all the data that Intuit has. That can take 15 days, and it looks like I cannot follow your instructions until that is complete.

 

I will update this thread when I can follow the steps, in about 2 weeks.

 

Thanks!

BiviaBen
Returning Member

I would like to delete all personal and company data associated with my account.

Hi. Thanks for the help. Since I felt that Intuit should not at this point have any of my data, I started the process of downloading all the data that Intuit has. That can take 15 days, and it looks like I cannot follow your instructions until that is complete.

 

I will update this thread when I can follow the steps, in about 2 weeks.

 

Thanks!

BiviaBen
Returning Member

I would like to delete all personal and company data associated with my account.

Hi. Thanks for the help. Since I felt that Intuit should not at this point have any of my data, I started the process of downloading all the data that Intuit has. That can take 15 days, and it looks like I cannot follow your instructions until that is complete.

 

I will update this thread when I can follow the steps, in about 2 weeks.

 

Thanks!

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