cancel
Showing results for 
Search instead for 
Did you mean: 
marvhen
Level 2

If I cancel QBO, will I still have access to Quickbooks Checking and can I still use Quickbooks Payments?

I have Quickbooks Online with a Quickbooks Checking account and use Quickbooks Payments that get directly deposited into the Quickbooks Checking account.

 

If I cancel the QBO subscription, will I still have access to Quickbooks Checking and can I still use Quickbooks Payments?

 

If so, will there be additional fees for the Quickbooks Checking and Quickbooks Payments?  (currently, fees are only assessed on a per-transaction basis)

1 Comment 1
ArielI
QuickBooks Team

If I cancel QBO, will I still have access to Quickbooks Checking and can I still use Quickbooks Payments?

Hello, @marvhen.

 

Yes, even if you cancel your QuickBooks Online subscription, you'll still have access to QuickBooks Checking and QuickBooks Payments. This gives you the flexibility to manage your finances even without a QBO subscription. It's important to keep in mind that the fees associated with these services will vary depending on your merchant service provider.

 

I also recommend contacting our Sales Department Team to check your payments account. You can find the Talk to Sales with the contact number at the top right corner.CaptureC.PNG

 

Moreover, I'll include this article if you want to refund your customer's payment seamlessly, please read this article for guidance: Void or refund customer payments in QuickBooks Online.

 

Nonetheless, we're excited to still be able to offer you these great features, and we hope they continue to provide value to your business.

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us