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ahoyt1
Level 1

If you do a sales receipt and it does not show up on profit and loss report as income where is it listed at?

 
2 Comments 2
LeizylM
QuickBooks Team

If you do a sales receipt and it does not show up on profit and loss report as income where is it listed at?

Let me make it up to you by ensuring you'll be able to show sales receipts on a Profit and Loss report in QuickBooks Online (QBO), ahoy.


If a sales receipt you created is not showing up as income on your profit and loss report, It might be the accounting method used is incorrect.  I've added screenshots for your reference.

 



Otherwise, you may need to ensure that this transaction is properly categorized and linked to the correct income account.

 

You can locate the sales receipt by going to the Sales menu from the left navigation bar. Here's how:

 

  1. Go to the Sales menu and click All Sales. 
  2. Open the sales receipt and review the Product/Service field to ensure that it is linked to the appropriate income account.
  3. If the income account is incorrect, you can edit the sales receipt and select the correct income account.

 

Once you have verified that the sales receipt is linked to the correct income account, you should be able to get it to show up as income on your profit and loss report in QBO. 

 

In case you need to modify the details of your report in QBO, you can refer to this article: Customize reports in QuickBooks Online.

 

If you've got questions other than working with your sales receipt, please let me know in the comments. I'm always here to help. Stay safe. 

Rainflurry
Level 15

If you do a sales receipt and it does not show up on profit and loss report as income where is it listed at?

@ahoyt1 

 

Ignore the first part of advice given by @LeizylM.  A sales receipt should show on your P&L regardless of accounting method because the sale and payment are one entry. 

 

Go to the invoice, click 'More' on the bottom, then 'Transaction journal'.  This will show you what accounts are being posted to on the invoice.  There should be a credit entry to an income account.  If there isn't, then the product(s) on the invoice are not mapped to an income account in the product setup screen.  Change the account listed under 'Income account' in the product setup screen if appropriate.     

 

 

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