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mrstooie2
Level 1

Importing and updating customers information

I have read the instructions on how to export customer information.  I have also looked at how to import customer information.  On the import from what I can tell, you must use the included template with the wizard ... but that template doesn't include jobs that are used under each client.  What am I missing?  Also, the template only allows for the most basic of information to be added.

2 Comments 2
Rubielyn_J
QuickBooks Team

Importing and updating customers information

I acknowledge you're having concerns with importing and exporting data in QuickBooks, @mrstooie2.

 

Allow me to chime in and provide insights about this matter.

 

Firstly, you mentioned that the import process requires the included template with the wizard. However, the template doesn't contain jobs under each client. I can understand how important it is to have all the relevant information, including jobs, associated with each client during the import process. Currently, QuickBooks only allows to import these lists and transactions:

 

  • Account beginning balances, Cash sales to customers
  • Checks, Deposits
  • Invoices, Account transfers of funds
  • Vendor bills, Cash refunds to customers
  • Credit card transactions, Estimates
  • Payments from customers, Vendor bill refunds
  • Credit card refunds to customers, Credit memos to customers
  • General journal entries, Purchase orders.

 

Secondly, the default QuickBooks import templates have minimal fields. To import more complex data, we can look for a third-party app that integrates well with QuickBooks to help add complex template. To find an app that meets your needs, visit our QuickBooks Marketplace and browse the available options in your area.

 

Moreover, I'll be adding the following resources to help manage your data and set up fields needed for your business:

 

 

Please feel free to ask any questions you may have along the way, and I'll make sure to provide a solution that meets your needs. Stay safe!

4Gal
Level 11

Importing and updating customers information

@mrstooie2 

Do you need to import data with the following template?

Customer NameIs ActiveCompany NameSalutationFirst NameM.I.Last NameJob TitleContactPhoneFaxAlt. PhoneAlt. ContactEmailCCBillTo Line1BillTo Line2BillTo Line3BillTo Line4BillTo CityBillTo StateBillTo PostalCodeBillTo CountryShipTo Line1ShipTo Line2ShipTo Line3ShipTo Line4ShipTo CityShipTo StateShipTo PostalCodeShipTo CountryCustomer TypeTermsSales RepResale No.Price LevelAccount NumberCredit LimitPayment MethodNotesSales Tax CodeSales Tax ItemJob StatusJob Start DateJob Projected EndJob End DateJob DescriptionJob TypeCurrency
Acme ToolsYAcme ToolsMrs.JaneMDoeAP ClerkJane Doe(908) 123-4567(908) 123-4567(908) 123-4567John Doe[email address removed] Acme ToolsOne Main Street  WashingtonWA12345USAAcme ToolsOne Main Street  WashingtonWA12345USACommericalNet 30KLMACMECommercial9891000VisaThis is a commerical customer.TaxMA       
Adams LandscapingYAdams LandscapingMr.John SmithManagerJohn Smith(777) 888-9999(777) 888-9999(777) 888-9999Jane Smith[email address removed] Adams LandscapingTwo Church Street  SmithvilleOH98765USAAdams LandscaptingTwo Church Street  SmithvilleOH98765USA Net 30   123455000CheckThis is a new customerNon        
SuperstoreYSuperstoreMsKaren Jones Karen Jones(888) 888-8888(888) 888-8888  [email address removed] Superstore1 North Street  AnytownTN88888USASuperstore1 North Street  AnytownTN88888USA Net 30       TaxMA       
Timmy's Gas StationYTimmy's Gas StattionMr.Tim Burnham Tim Burnham(777) 777-7777(777) 777-7777  [email address removed] Timmy's Gas Stattion1800 West Street  JonesAL98765USATimmy's Gas Stattion1800 West Street  JonesAL98765USA                  
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