Is anyone else having trouble with accepting Venmo payments through the pay now link sent by email invoice to customers? My customer said it crashed at the last step

I appreciate you reaching out and sharing your experience, mcollins3. 

It's concerning to hear that your clients are having trouble processing their Venmo payments. We'll make sure that your issues are addressed so you can get back to completing your transactions seamlessly.

Our engineers are aware of the issue and are actively prioritizing and investigating it. While progress is being made, we currently do not have an estimated time for resolution. In the meantime, I recommend contacting our Support Team so that we can provide you with up-to-date information on when this issue will be resolved.

Here's how:
 

1. Log in to your QuickBooks Online company.
2. Click on Help (?).
3. Select the Search tab, then Contact Us.
4. Enter a description of your concern, then hit Continue.
5. Choose a way to connect:

• Start a chat with a live support.
• Get a callback from the next available support.

Also, you can check out this link to see the details of their Support Hours: Get help with QuickBooks products and services.

Thank you for your patience as we work to address this matter. If you need assistance or have other concerns with your invoices, just click the Reply button below. I'll be in touch. Have a good one!