I appreciate you reaching out and sharing your experience, mcollins3. Addressing the issue with your customer's Venmo payment link is important. I can give you some information about this.
Our engineers are aware of the issue and are actively prioritizing and investigating it. While progress is being made, we currently do not have an estimated time for resolution. In the meantime, I recommend contacting our Support Team so that we can provide you with up-to-date information on when this issue will be resolved.
Here's how:
- Log in to your QuickBooks Online company.
- Click on Help (?).
- Select the Search tab, then Contact Us.
- Enter a description of your concern, then hit Continue.
- Choose a way to connect:
- Start a chat with a live support.
- Get a callback from the next available support.
Also, you can check out this link to see the details of their Support Hours: Get help with QuickBooks products and services.
Thank you for your patience as we work to address this matter. Simply click the Reply button below and I will respond to any questions or concerns you may have about your invoices. Have a good one!
