Hi there, @ usermmurphy.
I've got some troubleshooting steps we can try to access your audit log.
Let's try logging into your QBO account using a private browser. There are times that the browser is full of frequently-accessed page resources, thus causing websites, like QuickBooks Online (QBO), to act uncharacteristically. Here's how you access a private browser.
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
If this works, it means that you need to clear your browser's cache so the system can start fresh. If you get the same result while using a private browser, I recommend switching to a different browser.
You can browse these articles to learn more about what the audit log can do and how to use it:
Please touch-based with me if you need anything else in QBO. I'm here to ensure your success.
