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tswanson
Level 1

Is there a way to clear out old Unbilled transactions? I am currently cleaning up 2 years worth of transactions on the Unbilled Charges Report; clicking one at a time.

I only want to clear out old transactions that are showing in the individual Unbilled reporting.
4 Comments 4
Bryan_M
QuickBooks Team

Is there a way to clear out old Unbilled transactions? I am currently cleaning up 2 years worth of transactions on the Unbilled Charges Report; clicking one at a time.

Welcome to the Community space, @tswanson

 

Currently, clearing the unbilled transactions at once is unavailable in QuickBooks Online (QBO). However, you can click them one at a time in the Unbilled Charge report. Then untick the Billable (hr) and Delete them manually.


image 1.png

 

 

 Or convert them to invoices and delete them at once. Here's how:

 

  1. Go to Sales, then select Customers.
  2. Click the dropdown icon of the Type field and select Unbilled Income from the Transaction List section.
    image 2.png
  3. Then, click the Convert to invoice for each unbilled charge.
    image 3.png
  4. After that, pick the Save and Close tab.
    image 4.png
  5. Perform this for all of your customers who have unbilled charges.
  6. Once done, go to the Invoices tab.
  7. Change the Status to Unpaid and modify the Date where the unbilled charges are dated.
    image 5.png
  8. Tick the box of each invoice. Then, click Batch Actions and select Delete.
    image 6.png
  9. Select Delete from the prompt message.
    image 7.png

 

In the meantime, I recommend suggest sending feedback to our product engineers. They can use this as a reference to enhance the existing features and create new ones to improve your experience.

 

Moreover, I'm adding this article as your reference for deleting customers with unbilled charges in QBO: Delete customers with unbilled charges in QuickBooks Online.

 

Return to this post if you have other concerns about deleting your unbilled charges in QBO. The Community is always here to help.

tswanson
Level 1

Is there a way to clear out old Unbilled transactions? I am currently cleaning up 2 years worth of transactions on the Unbilled Charges Report; clicking one at a time.

Honestly, no, this did not help.  I am already having to click one transaction at a time, which really means 4-5 clicks with a delay between each to clear one transactions.  I pay way to much $$ for this subscription to continue getting subpar options and still can't confidently say I trust the reporting and details for my jobs.  This needs to be addressed by the programmers and start helping the consumer better utilize our time and energy keeping up with our business rather than reworking a delayed and broken process.  I wish I had never moved over from the desktop version.  I at least trusted the data and could toggle between screens.

jeanbiverly_
QuickBooks Team

Is there a way to clear out old Unbilled transactions? I am currently cleaning up 2 years worth of transactions on the Unbilled Charges Report; clicking one at a time.

Hello, @tswanson. Thanks for sharing your input with us. I can understand how frustrating it must be to deal with delays and the extra clicks required to manage your transactions. It's important that you feel confident and satisfied with the tools you're using to run your business.

 

Your experience highlights some significant areas for improvement, and I want you to know that your concerns are valid. We genuinely appreciate your insights, as they play a crucial role in shaping the future of QuickBooks Online (QBO). I highly encourage you to send feedback to help us prioritize the features that matter most to our users.

 

Here's how:

 

  1. Log in to QBO.
  2. Go to the Gear icon and choose Feedback.
  3. Enter your comments or suggestions.
  4. Click Next to submit.

 

 

In the meantime, you can consider following this workaround to hide unbilled expenses and mark them as closed without having to create an invoice.

  1. Sign in to your company and go to any page.
  2. Change the URL in the address bar to qbo.intuit.com/app/managebillableexpense.
  3. Enter the appropriate date, then Save.

 

If you have any other thoughts or if there's anything else I can assist you with, please don't hesitate to reach out. Your satisfaction is important to me, and I'm here to support you in any way I can. Take care.

ErinK4
Level 1

Is there a way to clear out old Unbilled transactions? I am currently cleaning up 2 years worth of transactions on the Unbilled Charges Report; clicking one at a time.

I just followed this process but had to delete the product and service out of all 311 lines, because they were old, deleted accounting codes. Converted all of it to an invoice once finished. Went in and deleted the invoice for all the unbilled time with a zero balance to go right back to where I had just pulled it from. Therefore, I do not think this process works and is still a lot of work/wasted time.

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