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Buy nowHello there, @slpsara87.
Currently, there isn't a way to revert your bank account the way it was a few days ago. Alternatively, you can manually undo or unreconcile your transactions one at a time. This way, you'll minimize impacts on your bank balances.
I acknowledge that you currently do not have an accountant. However, if you find yourself needing to start fresh or require professional assistance, I recommend considering the option of reaching out to an accountant. They can undo the entire period at once using QuickBooks Online Accountant.
Here's how to invite your accountant if ever you already have one:
If you prefer to do it by yourself, follow these instructions to undo reconciled transactions one at a time:
After completing the recommended steps, you can proceed with reconciling your account once again. It's also advisable to have your bank statement readily available, as this will allow you to compare each transaction with the entries made in QuickBooks.
Feel free to also visit this module to find out some tips on how you can close out the previous year and prepare for the new one: Year-end guide for QuickBooks Online.
Please come back if you need any further assistance with this process. The Community is always here to help. Take the best care!
Thanks for your quick response. I don't know that this will solve my problem though... The transactions I deleted were old. There were only a handful- maybe 10 or so- but some as far back as 2021. I didn't think they had ever been reconciled, since they were always unchecked on my reconciliation screen. For example, I was reconciling August 2023 and there were all these unchecked transactions from periods that were reconciled a long time ago. It's those transactions that I deleted, as I thought that meant they were errors and could be deleted. I don't think I need to unreconcile any transactions, because the problem was caused by deleting transactions. Does any of this make sense? I'm so confused by it that I doubt I'm explaining it well!
Thank you for getting back to us, @slpsara87. I appreciate you for adding details to your concern.
Unfortunately, it is not possible to undo a deleted transaction. However, we can still retrieve the details from the Audit Log and manually recreate the transaction based on that information.
To access the Audit Log in QuickBooks Online and retrieve information about a deleted transaction, follow these steps:
Then, the audit log shows 150 records at a time. For most transactions or events, click View in the History column to open the audit history. This tells you who made the change and what they did.
Once you have verified that the transactions have been unreconciled, you can manually reconcile them on the Register page. You can follow the steps shared by my colleague.
If you find yourself in a situation where you need to start over completely, it is advisable to contact your accountant. They can undo entire reconciliations.
Lastly, you may refer to this article to view various guidelines to fix any reconciliation issues you might encounter: Learn the reconcile workflow in QuickBooks.
I've got you some valuable articles for more information about fixing reconciliation discrepancies:
Feel free to post here again if you have further questions about finding your transaction in QuickBooks. I'm always around to help you. Have a good one.
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