Logging in to Solopreneur after migrating from Self-Employed

Hi, @ewotawa.

To log in to Solopreneur, go to https://qbo.intuit.com/ and use the same email address you used to confirm the data migration. Once logged in, search for the company associated with your subscription or scroll down until you find it.

To help you get started with Solopreneur, visit this content: Introduction to QuickBooks Solopreneur.

If you encounter any sign-in issues, please refer to this article: Recover your Intuit Account if you can't sign in.
 

Should you have any other concerns, feel free to leave us a message.

Thanks for your response. When I log in to Quickbooks I see two copies of my company name under the header Quickbooks Online:

• one takes me to the old data from Quickbooks Online (before I switched to Self Employed)
• one throws an error message.

Neither option logs me into Solopreneur.

Hello there, @ewotawa.
 
The second company you're seeing may be your new Solopreneur account, but an authentication issue is preventing you from accessing it.
 
To help verify this, can you tell me what error message you see when you click on the second company? Also, did you receive the migration confirmation email at the same email address you're currently using to log in?

Otherwise, if you have multiple email addresses associated with Intuit accounts, try logging in with any alternate email addresses. This step will help us verify which user profile has access to the Solopreneur company.
 
For further assistance accessing your account, click the Reply button below.

Thanks for your response. The error message reads:

Something's not right. Try again.

If the problem continues, contact us.

”Contact us” sends me to an account recovery page.

Also, yes, I did receive a confirmation e-mail that my data migrated successfully to Solopreneur. The link in that e-mail is what sent me into this authentication loop.

Hi, ewotawa.

I appreciate the time and effort you’ve taken to access your Solopreneur account successfully.

I can ensure you get the support you need. You can connect with our dedicated support team through this link: https://quickbooks.intuit.com/learn-support/help/en-us/contact-us. They utilize advanced tools and resources to deliver real-time solutions customized to your account needs. 

If you have any additional questions or need further clarification, don’t hesitate to reach out, and we're here to help.