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BZ2019
Returning Member

Multiple Scubscriptions

I stepped into a controller role for a construction company and as I am going through the process of getting everything set to me as the primary administrator, I am seeing the person before me has 3 quickbooks subscriptions.  Seeking advise on whether all of these are needed.  Running Quickbooks Desktop Enterprise Gold Edition Standard , paying for the annual subscription for that product.  She also has an annual subscription on auto pay for Quickbooks Plus Annual Subscription Premier and an annual subscription for Quickbooks Payroll Annual Enhanced.  This is a small company with 18 employees, I am unsure why she has almost $6000 in annual subscriptions.  Until they transfer of primary admin is complete, I cannot get straight answers, but it seems to me they are overlapping products.  Can anyone get me any insight to this?   

2 Comments 2
Chrea
Level 7

Multiple Scubscriptions

Their QB Desktop Plus and Enhanced Payroll subscriptions are useless. When was the last time they renewed the licenses?

Dandie_A
QuickBooks Team

Multiple Scubscriptions

Thank you for engaging with us here in the Community, BZ2019.

 

It appears that you've posted a duplicate post regarding subscriptions inactivity. My colleague, RhoiceW, has provided a recommended solution. I encourage you to review the response that was suggested. You can find it here:  Multiple subscriptions.

 

Please feel free to come back and visit us here in the Community if you have any more questions about your subscription in QBO. We're always here to help and will make sure to respond to your inquiries as quickly as possible.

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