I have tried updating the login information, de-activating and re-connecting the account in the register, and using multiple browsers. QBO staff responded to my queries by saying 'you need to enter the code for authetication'--this isn't the problem, the problem is that I am getting two kinds of errors even though I am doing this. First, random transactions are being dropped while it is disconnected that I have to enter manually, and second, (this just started today), my QBO bank account will no longer update, and just has a spinning wheel. Very frustrating!