My dashboard is completely different. I dont think I changed this. Is this an update? I want the other desktop version back.

I've got you covered, @cshelley-associa. As technology advances, QuickBooks continues to progress its display features as well to improve customer experience.  You are right, the changes you have experienced are due to an update. I'll be explaining the detailed information below.

If you mean the missing Desktop View in your QuickBooks Online (QBO) Desktop App, please know that this display option has been removed to give way to the new update, whose purpose is to improve usability and make sure it's an all-in-one integrated platform.

The same goes for QBO. The ability to go back to the old display is no longer available. But we want to reassure you that while the layout may look different, your essential workflows and data remain unchanged. You will continue to access and use the tools and information you rely on to manage your business smoothly.

We invite you to explore the updated interface to discover the new benefits it brings.

I understand that adapting to changes may take some time, especially when you are used to utilizing the old desktop version. Let me know if you have additional questions with regard to QuickBooks display by leaving a comment below.

Well yes it was an update and now my manager has it also. 

So will just have to get used to the change. Thank you so much for replying to me. 

Have a great day. 

You're very welcome, cshelley.

Getting used to updates can take a little time, and I really appreciate your patience as you adjust to these changes. Please remember that we’re here to help you and your manager every step of the way as you get familiar with the update.

Wishing you and your manager a smooth transition with the update. If you ever have any questions or need help, don’t hesitate to reach out, we’re always here for you.