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nickjdollinger
Level 1

My Quickbooks Plus monthly subscription payment just failed so I've updated the card on file. Is there any way the payment can be re-run immediately?

 
Solved
Best answer April 06, 2024

Best Answers
JanbonN
QuickBooks Team

My Quickbooks Plus monthly subscription payment just failed so I've updated the card on file. Is there any way the payment can be re-run immediately?

A warm welcome to the Community space, Nick.

 

Yes, you can re-run the payments immediately by contacting our support team. This way, they can manually charge your account for the subscription. Updating your billing information will take 24 hours before QuickBooks automatically attempts to bill your updated card info.

 

To reach a live representative, here's how:

 

  1. Log in to your QuickBooks Online Company.
  2. Click on the Help button at the top of the page.
  3. Choose the Search tab, then click Contact us.
  4. Type in your concern, and click Continue.
  5. Under Callback, click Have us call you button. This will route you to enter your details.
  6. After that, select Get a call.
  7. You will now be added to the queue and wait for us to call you.

 

Also, please check this article containing our support hours: QuickBooks Online Support.

 

Additionally, you can run a report to get an overview of your business finances.

 

Let me know if you require further assistance in paying your subscription to QuickBooks. I'll be here to help you in any way I can.

View solution in original post

1 Comment 1
JanbonN
QuickBooks Team

My Quickbooks Plus monthly subscription payment just failed so I've updated the card on file. Is there any way the payment can be re-run immediately?

A warm welcome to the Community space, Nick.

 

Yes, you can re-run the payments immediately by contacting our support team. This way, they can manually charge your account for the subscription. Updating your billing information will take 24 hours before QuickBooks automatically attempts to bill your updated card info.

 

To reach a live representative, here's how:

 

  1. Log in to your QuickBooks Online Company.
  2. Click on the Help button at the top of the page.
  3. Choose the Search tab, then click Contact us.
  4. Type in your concern, and click Continue.
  5. Under Callback, click Have us call you button. This will route you to enter your details.
  6. After that, select Get a call.
  7. You will now be added to the queue and wait for us to call you.

 

Also, please check this article containing our support hours: QuickBooks Online Support.

 

Additionally, you can run a report to get an overview of your business finances.

 

Let me know if you require further assistance in paying your subscription to QuickBooks. I'll be here to help you in any way I can.

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