Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowYes, you can fix the data connection issues between QuickBooks and Square without disconnecting the app, debbloon. Let me mention below.
Before anything else, please know that QuickBooks only relies on the data sent by Square. However, we can check if this is a data connection problem by performing some mobile app troubleshooting steps. Follow the steps below to get started.
For iOS devices:
For Android devices:
Once done, let's check if transactions are downloading in the QuickBooks app. If the same thing happens, I suggest uninstalling and reinstalling the app.
If Square transactions are still unavailable, let's log in to your Square app and check ongoing system maintenance or possible notifications that need attention.
However, if there are no issues with Square's end after checking, I'd recommend contacting Square support. They have the necessary tools to troubleshoot what causes the problem or investigate further.
Once the data connection returns, let's review the downloaded transactions from Square and match them with your QuickBooks records to ensure financial accuracy.
Feel free to return to this thread if you need clarification on why Square transactions stopped from coming into QuickBooks. I've got your back.
Try opening your QBO account on any private/incognito browser.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here