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madden-equine13
Level 1

Need password resent, program will not open

 
3 Comments 3
C-MADDEN
Level 1

Need password resent, program will not open

NEED PASSWORD RESET, PROGRAM WILL NOT ACCEPT THE ONE I AM USING

IamjuViel
QuickBooks Team

Need password resent, program will not open

Hello, @C-MADDEN.

 

You can use the Automate Password Reset tool to reset your QuickBooks account. Let's first make sure that your QuickBooks software is updated to the latest version. If you can't remember your user ID and/or password?, you can choose the Forgot your Password? or Forgot your User ID? option to retrieve your credentials.

 

Here's how:

  1. Open your QuickBooks company file.
  2. Click I forgot my user ID or password link.
  3. Enter your registered email, phone number, or user ID.
  4. Type the code you receive.
  5. Your User ID will reflect. Then, reset your password.

You can read through these articles to learn more about managing your Intuit account: 

  • Manage your Intuit Account online
  • Register QuickBooks Desktop using Intuit Account
  • Get help if you can't sign in to your account

Let me know if you have any other issues or concerns by leaving a comment in this thread. I'll be more than willing to assist.

Fiat Lux - ASIA
Level 15

Need password resent, program will not open

@C-MADDEN @madden-equine13 

If the password reset tool didn't work, call and ask Intuit Data Service to reset it. Make sure you can login to your CAMPS. Otherwise, you have to purchase a 3rd party password reset service.

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