It's important to check your CAMPS to verify that your QBDT license is associated with your Intuit account, Merk. I'll help you out of this situation so you can complete your tasks in your QuickBooks Desktop (QBDT) company.
Please know that the best way to handle this is to ensure that the QuickBooks Desktop company file Admin user should also be the Intuit account Primary Admin. This account should also be the account that's associated with the CAMPS.
Additionally, I suggest running QuickBooks as an administrator and then retesting to see if you can carry out your business tasks successfully. To do this, follow the steps below:
- Right-click the QuickBooks Desktop icon.
- Select Run as administrator to bypass the permission issue.
Regarding the error message you encountered about updating the web services, you can refer to the following guide for detailed instructions to resolve this issue: Fix common Web Connector errors in QuickBooks Desktop.
If the issue persists, I recommend contacting our QuickBooks Desktop Live Support team. They can access your account and pinpoint the exact cause of the problem.
Additionally, I'll include this article in case you want to add, edit, or delete users in QuickBooks Desktop: Use your Intuit account to manage or invite users.
If you need extra help regarding your QuickBooks access, kindly add the details below. The Community and I are always here to help.
