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Gettingitright
Level 1

QBO, I deleted transactions but they still show on discrepancy report& cannot reconcile. Is there a way to permanently delete transactions that are not even in register?

Hi Maria,

Thank you for your reply! I finally had some time to undo my deposit. I had to active all my customers & undo 2 months of bank recs to complete this task. It took about 2 hrs. but it did resolve my issue. Then I had to go back and enter all the detail for payments because "undoing", voided all received payments on that deposit. Painful but a well learned lesson. Thank you for encouraging me to do it!

Gettingitright
Level 1

QBO, I deleted transactions but they still show on discrepancy report& cannot reconcile. Is there a way to permanently delete transactions that are not even in register?

Hi Maria,

Thank you for your response! I finally had some time to Undo this deposit. It took me about 2 hrs. but it did resolve my issue. I had to activate all my customers & undo 2 months of bank rec's. Then I had to go back in & enter all payment details because "undoing", voided all received payments. Then I had to redo the 2 months of bank rec's. Painful lesson learned but glad I did it. Thank you for encouraging me to do it!

IrizA
QuickBooks Team

QBO, I deleted transactions but they still show on discrepancy report& cannot reconcile. Is there a way to permanently delete transactions that are not even in register?

We're happy to help you, @Gettingitright!

 

I'm glad to hear that my colleague, MariaSoledadG, was able to successfully address your concern.

 

You can also visit this link for future reference: 
 

 

Feel free to reach out whenever you have further questions or concerns. Have an amazing day ahead! 

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