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Join nowI don't know if I am doing this right. But, I did an audit run for the day and noticed it listed the user as external accountant which is not correct. It should be an in house user. Do I have a problem?
Solved! Go to Solution.
Hi there, DebbieGrandee.
Thank you for visiting the QuickBooks Community. I'd be happy to help share some information about the details that show in the audit trail report.
The usage of roles that shows on that report depends on the permission granted to each user or role. To verify the user's role, you can run the View user access report.
At this time, only the Admin can view the permissions granted to each user/role.
Here's how:
That report should show in which areas that user has access in your company file. However, if the permission granted is not correct, the Admin can edit the user's access.
Here's how:
For more details, please check out the articles below for your guide: QuickBooks Desktop Users and Restrictions.
If you need to reach out for more help our phone agents will be able to help you get to a resolution quickly.
Here's how you can reach them:
Let me know if you have any other questions about editing the user's information. Simply add a comment below, and I'll get back in this thread to help you further.
Hi there, DebbieGrandee.
Thank you for visiting the QuickBooks Community. I'd be happy to help share some information about the details that show in the audit trail report.
The usage of roles that shows on that report depends on the permission granted to each user or role. To verify the user's role, you can run the View user access report.
At this time, only the Admin can view the permissions granted to each user/role.
Here's how:
That report should show in which areas that user has access in your company file. However, if the permission granted is not correct, the Admin can edit the user's access.
Here's how:
For more details, please check out the articles below for your guide: QuickBooks Desktop Users and Restrictions.
If you need to reach out for more help our phone agents will be able to help you get to a resolution quickly.
Here's how you can reach them:
Let me know if you have any other questions about editing the user's information. Simply add a comment below, and I'll get back in this thread to help you further.
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