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justinanmartin
Level 1
posted
‎October 05, 2021 04:48 PM
last updated ‎October 05, 2021 4:48 PM

Quickbooks Desktop Single User Mode

Does anybody have any suggestions on issues switching from multi user mode to single user mode? I am logged in as Admin and with everyone else logged out of the company file, I click on switch to single user mode and the program locks up and stays locked up for hours. I am then forced to shut the program down via task manager. Greatly appreciate any help! 

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1 Comment 1
Adrian_A
Moderator
Moderator
‎October 05, 2021 05:41 PM

Quickbooks Desktop Single User Mode

Hi justinanmartin,

 

I'm happy to shed some light on what's going on.

 

When switching from Multi-User mode to Single-User mode, the Host computer puts out a signal for your second computer to work off of. When you break that line, the only way to get it back is to restart the program.

 

I'm attaching an image below that represents the connection between the Hosting device and the secondary workstation:

 

 

You might also consider reading this handy article that will discuss you more about access limits in single or multi-user mode: Tasks that can be performed in a single or multi-user mode in QuickBooks Desktop. 

 

Stay in touch with on how everything goes, justinanmartin. I'll be around to help.

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