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pixidoc
Level 4

Quickbooks Fradulent Billing Continues

After Quickbooks corrupted my account, when they moved me from IOP, without any notice they had to move me again and they were going to leave my corrupted account active in case it was needed. They have made several errors which meant we had to go back and look at the old account. I was told by

Sharyn K. Sr. Specialist- Office of the President that I would not be charged for the old, corrupted account. I kept getting charges and I keep requesting refunds and the requests are not answered. When I contact support they can't help me either, when I contact the Office of The President they tell me to contact support.  So how do I get refunds for all the payments they have fraudulently continued to take? Is the only way to initiate a class action suite on behalf of all Quickbooks users who have been fraudulently billed?

1 Comment 1
ReymondO
QuickBooks Team

Quickbooks Fradulent Billing Continues

Thanks for bringing this up in the QuickBooks Community page, pixidoc.

 

Since you've already brought this up to the Office of the President, one of our customer representatives will be reaching out to you the soonest. Please keep your lines open so they can provide updates about the billing concern. 

 

In case you have any other QuickBooks-related concerns, you can always share them with us. We'll be here to help accomplish your task in QuickBooks. Take care and stay safe. 

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