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Jim3333
Level 3

Quickbooks Online access

Dear QBO Community,

When the power goes out - when internet connectivity is lost, indefinitely - what do we do?

Can we save and access our company file if access to "the cloud" fails?

Literally asking for a client. I didn't have an answer and I'm embarrassed.

I own QBs Desktop too, so I can probably download a backup QBO file, yes? 

Thanks for a likely simple solution.

1 Comment 1
Fiat Lux - ASIA
Level 15

Quickbooks Online access

No internet, no QBO. You may export the data to your local machine but you still need an internet when exporting it. Your client should be use QBD for their peace of mind 8)

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