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Level 1

QuickBooks Online Payroll User Setup

I have QuickBooks Online Advanced and am trying the full service payroll function for 30 days. Although I think it would be phenomenal to move my company's payroll to this solution, there doesn't appear to be a way to setup other users to only access the payroll functions (Workers menu and Reports menu with payroll reports only). Unfortunately, I don't want my employees that run payroll to view all bank accounts, sales, expenses, etc. that are associated with the business. If you have a similar concern or have a possible solution, I look forward to hearing from you.

QuickBooks Team

QuickBooks Online Payroll User Setup

Hi there, @dkirkjohnson.

Thank you for posting in the Community.

Currently, it's unavailable to add a user to only access the payroll functions for workers menu and Reports menu with payroll reports only.

In QBO Advanced, all reports are accessible to payroll access users. You're unable to modify the rights to restrict users from viewing financial reports.

Besides, I'll take this one as feedback and submit it to our Engineering Team to boost your QBO experience.

For the latest feature updates and ways on how QuickBooks can power growth in your business, visit our blog: The QuickBooks Blog.

Please feel free to ask questions if there's anything else. I'm always here to help you. Have a good one and take care!

Level 1

QuickBooks Online Payroll User Setup

Thank you for your prompt response. I requested this feature more than 2 years ago. When I called the QuickBooks team about it being available, they told me I could upgrade to the Advanced version and create custom user roles. I have now paid to upgrade to QuickBooks Advanced, loaded my employee files for a trial, and am now finding out I can't use the service because I am unable to grant access to anyone on my team to run payroll without being exposed to all of the other very sensitive information. Unfortunately, I have wasted a little over a week on this failed project. Please let me know when this enhancement is estimated to be in production. Until then, I will have to cancel my Advanced upgrade and cancel any payroll service from Intuit. I look forward to hearing back from you very soon.

QuickBooks Team

QuickBooks Online Payroll User Setup

We're unable to provide a timeline or provide information when a feature request will be added in QuickBooks Online, dkirkjohnson. 


Customer suggestions and feedback from all channels are collected and reviewed by our product engineers. Adding a feature and enhancements are also prioritized based on the number of request it gets. The more request they receive about a specific feature it gets, the more chances it will will be added. 


We'll let you know once it's already available through the QuickBooks blog. Enhancements, as well as newly introduced features, are published in that website. 


Feel free to visit the link that is shared in the previous response. You can also revisit the Community if you need anything else. 



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