I'm here to help you get logged into payroll, @kcooke.
You’ll have to ensure that the credentials you’re using are the once you’ve set up when subscribing to QuickBooks.
As a troubleshooting step, log in your QuickBooks Online (QBO) account using a private browser (incognito). There are times that the browser is full of frequently accessed page resources, causing some unusual responses.
Please check this article on how to fix errors when you try to sign in to QuickBooks Online: Can’t access the Sign In page.
Let me know if you have any other questions with QuickBooks Online.
