I can see after a computer failure, new install and update - EVERYONE is having a tough time with the way QuickBooks now requires you to send emails.

First:  Sending emails via third party, like Gmail, Yahoo, etc. is unprofessional - and LESS SECURE! The amount of emails we receive from compromised accounts is excessive. I've seen tonnes of compromised emails from customers we send to when they get hacked.

We use to be able to send OUT OF OUR EMAIL PROGRAM on our local PC. Unfortunately, yesterday I had a PC fail - and had to install only to find QuickBooks changes email policies.

Now after setting up our own "SECURE" host to send emails - we as well MUST enter the password each and every time to send invoices, letters and reports.

NOT ACCEPTABLE QUICKBOOKS! Your support was no help.

I've been using QuickBooks for over 30 years and this is the first time I'm seriously considering moving to a new solution. If we can't get a resolution to this fairly quickly - a change-over to a newer solution will happen.

Support would not provide details on where the file is stored for the password, nor a proper resolution. Just a "test this and do this" methodology - which we already tried BEFORE contacting Quickbooks support.

Deaf ears - QuickBooks=Intuit. Get a Canadian support member to contact us - not a party in the Philipines or other country, so we can resolve this.