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tressala472-gmai
Level 1

Can you please report identity theft

I am a victim of identity theft  none of those transactions are mine and whoever is using my name and social security number for their own personal gain has really affected me
1 Comment 1
FateCandylaneT
QuickBooks Team

Can you please report identity theft

I recognize the urgency to mitigate misuse of your personal information, tressala472. It's important to notify us as soon as possible, and I'm here to provide details to help you handle compromised data and keep your account secure.

 

With Intuit, we value your data security and want to help keep your sensitive information protected. To rectify the impacts of identity theft, I recommend taking these initial steps and consider reporting any suspicious activity to the appropriate government agency:

 

  • Enact a credit freeze or put a fraud alert on your credit reports.
  • Obtain a copy of your credit reports.
  • Create an identity theft report by filing an identity theft complaint with the FTC. In the United States, use the FTC Complaint Assistant form.

 

In addition to that, you can check out our online security tips to help you keep your information safe and recognize official Intuit correspondence and websites: Identify suspicious activity, phishing scams, and potential fraud.

 

I'm sharing this guide for more detailed insights: Managing online fraud and identity theft.

 

Moreover, you may also contact our Customer Care Team to have your account reviewed. They have the necessary tools to further investigate your case and provide assistance to resolve this for you. Here's how to reach them out:

 

  1. Go to the Help icon and choose the Search tab.
  2. Select Contact Us.
  3. Describe your concern and click Continue.
  4. Choose between Chat with us and Have us call you.

 

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In case you require additional guidance in managing QuickBooks tasks, feel free to browse through our help articles, so you can keep going in handling your business.

 

I'll keep this forum available for any additional queries or concerns when managing your account. Just let me know in the comments below, and I'll make sure to get the help you need. Stay safe!

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