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traceyhhf
Level 1

employee needs to sign into intuit account to use QB desktop

Hello - we use QB Enterprise, remote hosted.  When my employee logs into QB, it is asking him to log into the Intuit account, as it does periodically.  I don't want to give him my (admin) login, and I am not available when he logs in due to time differences or other factors.  Can he log in with the Intuit account he had to set up when I added him as a user?  When I'm logged into my Intuit account (which is the admin), I don't see him listed there.

2 Comments 2
AdonL
QuickBooks Team

employee needs to sign into intuit account to use QB desktop

I'd be happy to help with your question regarding user logins in QuickBooks Desktop (QBDT) Enterprise, @traceyhhf. I have the steps to ensure your team can log in and get to work without waiting for admin access.

 

Your employee can definitely use their own Intuit account login to open your QuickBooks Desktop (QBDT) Enterprise company file, but only after you have properly invited them to be an Intuit Account user. Once they accept your invitation, they should be able to log in and manage your account even when you're unavailable due to time differences or other factors.

 

Here's how to add Intuit account users within your QBDT account:

 

  1. Sign in as the company admin.
  2. Pick the Company button, then Users.
  3. Select Intuit Account User Management.   image (167).png
  4. Choose Add user and enter a valid first name, last name, and email address. 
  5. Go to Roles and select the role for the user.
  6. Tick the View role descriptions option to see available roles and their descriptions.   image (169).png
  7. When ready, hit the Send invitation option to notify the user. 
  8. A message about the invitation status, the role(s) assigned, and the QBDT Company file name will appear.
  9. Select OK to confirm and close the message.

 

Here's an article about opening a company file with these credentials: Create or open a company file with your Intuit account.

 

Moreover, added users in your QBDT account are not listed in the main Intuit account because their credentials are only intended for the QBDT company. The Intuit account serves as an additional security layer and is used to manage access to connected Intuit services.

 

This information should help you retain control over your admin account and your employees securely manage your company file using their own unique credentials. If you run into any trouble or if the invite doesn't go through. We're always here to lend a hand.

Erika_K
QuickBooks Team

employee needs to sign into intuit account to use QB desktop

Hi, @traceyhhf

 

Just checking in to see if the solution we shared worked for you.

 

Did it fix the issue, or are you still having trouble?

 

Happy to help if you need any more assistance! 

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